CRM

"Cloud-Based CRM Solutions for Retail Businesses"

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Overcoming CRM Challenges with Intelligent Retail CRM

This software tackles all retail CRM challenges with its customized CRM solutions.

01

Membership Management

Membership registrations are an excellent way to encourage repeat customers. Do you find it difficult to create both physical and digital membership registrations?

02

Gathering Customer Data

Customer data allows you to tailor services and personalize offers. Are you finding it hard to collect and store details like names, phones, addresses, etc.?

03

Creating Coupons and Offers

Shoppers love great deals and discounts. Are you finding it difficult to create coupons and vouchers, along with managing the redemption process?

04

Customer Feedback and Reviews

Customer feedback and reviews can significantly enhance the store experience. Are you struggling to collect feedback and reviews from your customers?

Retail CRM: The Solution You’ve Been Looking For.

The Ideal CRM Solution for All Your Retail Challenges

  • Membership Management: Easily create memberships, assign names, set purchase amounts, and much more, all without hassle.
  • Discount Code Management: Effortlessly create coupons and discount offers in just a few clicks, redeemable monthly or with a specified minimum purchase.
  • Customer Contact Center: Gather and store names, email addresses, mobile and WhatsApp numbers, while verifying customer contact details.
  • Feedback & Review: CRM software delivers digital invoices through WhatsApp, complete with a feedback link, enhancing the overall store experience.
Solutions We Offer

INNOVATIVE FEATURES YOUR CUSTOMERS WILL ADMIRE

Utilize CRM Features to Drive Customer Success Stories

Access Control & Security

Safeguard sensitive information, ensuring that only authorized users can access and modify the data.

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Customer Information at Your Fingertips

The CRM for retail businesses displays the current number of customers right on its opening dashboard.

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Top 20 Customers

Automatically generates and displays the names of the top 20 customers based on their total bill count and total sales value.

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Regular Customers

Displays the number and list of regular customers with more than three visits in the past three months.

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Identify Customer Risks

Identify customers with a single visit in the last 3 months and take action with targeted promotions.

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Customer Details

System provides key customer details like recent payments, bill amounts, and purchase history.

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Feedback and Ratings

Collect reviews on a 1-5 scale, find out if customers would recommend you, and apply filters to view positive and negative feedback.

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Dynamic Dashboard

Leverage an interactive dashboard to view critical business data and trends for strategic decision-making.

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Reclaim Lost Customers

Display a list of lost customers (those who haven’t made a purchase in the last 3 months) and win them back with promotions.

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What makes this CRM the top choice in India?

Affordable prices

Unbeatable prices for the most feature-rich integrated CRM solution

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Operates Smoothly Across Multiple Devices

Access CRM features on any device, from mobile to laptop, while on the go.

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Immediate Response

Fast and dependable support that reduces downtime and ensures seamless operations.

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Cloud-Driven ERP Software

Quickly access your retail information from anywhere, at any time you need it.

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Data Protection and Security

Complete compliance, robust security measures, and protection of business data.

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Examples of Our Work

Access real-time insights and alerts for sales, inventory, and product performance through a unified dashboard.

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Comprehensive CRM Solution

Stay in Control of Your Stores, Anytime, Anywhere!

Real-Time Insights into Business and Customer Data

Handle Inventory and Customer Management

Advanced Reports for Improved Forecasting and Analytics

Comprehensive Dashboard

Grow your business now

4

X

Rate of Revenue Growth

1.5

k

Customer

Satisfied Customer

90

%

Quicker Processing Time

120

Hours

Hours Saved in Billing per Month

We've established relationships with over 1.5k Trusted Clients

   
   
   
 

A Personalized CRM Solution for Your Store's Success

Retail Innovation: A Comprehensive Solution with All-Inclusive Features.

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Web development

Streamlining IT Infrastructure

Web development

Transforming Customer Experience

Web development

Scaling Agile Development

Web development

Optimizing IT Operations

Web development

Maximizing Efficiency with DevOps

We’ve got it covered for you.

Looking for Help? Visit Our FAQ!

Retail Customer Relationship Management (CRM) software is a specialized solution designed to help retailers manage and improve customer interactions. Retailers have unique needs, such as CRM systems that include offer management, coupon management, discount management, loyalty programs, and customer database management. The primary goal is to collect and analyze customer data, track purchases, and tailor marketing efforts. A CRM for retailers also supports loyalty program management, coupon generation, and boosts customer engagement, resulting in a better customer experience and increased sales.
Implementing cloud-based CRM software for your retail business provides numerous advantages:
  • * Real-time access from anywhere
  • * Compatibility with any device (tablet, desktop, mobile, laptop)
  • * Support for both Windows and Android OS
  • * Elimination of paper-based management
  • * Accurate and error-free inventory control
  • * Faster and simpler implementation
  • * Significant cost savings
  • * Scalable computing capabilities
  • * Intuitive, user-friendly interface
  • * Enhanced data security
  • * Easy scalability to accommodate business growth
  • * Centralized management for multi-store operations
  • * Reduced IT infrastructure costs
  • * Secure data protection through backups and cloud storage
When selecting the best CRM for your retail business, consider the following factors:
  • * Retail-Specific Features: Choose software designed for retail needs, such as coupon management, loyalty programs, and promotions.
  • * Unique Capabilities: Look for CRM solutions with key features like multi-store management, regulatory compliance, scalability, ease of use, security, prompt customer support, and customization options.
  • * Analytics: Ensure the CRM provides customer and retail business analytics to help optimize your processes.
  • * Customer Support: Select a CRM with reliable customer support to address issues quickly and efficiently.
  • * Pricing: Assess the cost of the CRM and choose one that fits within your budget.
  • * Cloud-Based vs. Traditional: Cloud-based CRM offers the benefit of remote accessibility, unlike traditional systems.
  • * User Reviews: Read reviews from other users and seek feedback to gauge their satisfaction with the software.
  • * Free Demo: Take advantage of free demos to get hands-on experience with the software and evaluate its suitability for your retail business.
  • * Integrations: Ensure the CRM integrates with essential systems like POS, ERP, omnichannel e-commerce, and payment gateways for seamless operations across your retail store.
It's important to evaluate your specific business needs, but one popular CRM for retailers in India is our software. It provides a variety of retail-focused features, cloud-based accessibility, smooth integrations, and dedicated support. Nevertheless, it's recommended to research and compare different CRM options to find the one that best suits your unique retail requirements.
This software is cloud-based, allowing you to log in anytime and from anywhere without worrying about hardware. It stores all your data on a secure, reliable cloud platform, ensuring its safety. The cloud functionality also enables access from multiple devices.
Yes, we're here to support you not just during the initial setup but throughout your entire experience with our product. Our support team is responsive and ready to assist you even after implementation.
This software is dedicated to delivering outstanding customer support and technical assistance. We offer detailed, step-by-step guidance to ensure a smooth transition to our services.
This software offers an intuitive CRM interface with easy-to-navigate modules, making it one of the leading CRM solutions for retail businesses in India.

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